Terms

Privacy Policy for AccelerateOnboard

Last Updated: March 10, 2025

Welcome to AccelerateOnboard (https://www.accelerateonboard.com/), a service designed to enhance onboarding experiences for new hires and managers. At AccelerateOnboard, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Survey Data: Information you provide when completing our 10-minute pre-employment survey or 2-, 4-, and 12-week check-ins, such as learning preferences, communication styles, and performance feedback.
  • Contact Information: Name, email address, and job title when you register, sign up for services, or contact us.
  • Usage Data: Information about how you interact with our website or services, including IP addresses, browser type, and pages visited (collected via cookies or analytics tools).
  • Business Information: Company details provided by managers or HR representatives when purchasing our services.

We collect this information directly from you or automatically through your use of our website and services.

2. How We Use Your Information

We use your personal information to:

  • Provide and personalise the AccelerateOnboard service, including generating tailored onboarding reports for managers.
  • Improve our website, services, and user experience based on feedback and analytics.
  • Communicate with you about your account, updates, or support requests.
  • Process payments  (e.g., $99.00 or custom pricing for teams).
  • Ensure compliance with legal obligations and protect against fraud or security threats.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third parties who assist us with website hosting, payment processing, or data analysis (e.g., analytics tools), under strict confidentiality agreements.
  • Legal Requirements: Authorities if required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We ensure that any third party handling your data complies with data protection standards.

4. Data Security

We implement reasonable security measures (e.g., encryption) to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission is fully secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing, correcting, or deleting your data.
  • Opting out of marketing communications.
  • Requesting a copy of data we hold about you.

To exercise these rights, please contact us at privacy@accelerateonboard.com. We will respond within a reasonable timeframe.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Survey data and reports are typically kept for the duration of your engagement with us, unless you request deletion.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and collect usage data. You can manage cookie preferences through your browser settings, though disabling them may affect website functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your region (e.g., for global clients like Visy or Rhino-Rack). We ensure these transfers comply with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted here with a revised "Last Updated" date. We encourage you to review it periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at:

By using AccelerateOnboard, you agree to the terms of this Privacy Policy.